Delivery and Payment information
Postage and Delivery times
We are using Royal Mail to post our items to you. Items will be dispatched next working day after payment (personalised items may take up to 2 working days to process), mind the weekends and UK bank holidays as on these days the doors are closed even for Paul.
Paul Ven delivers to all the world! Cannot find your country on the checkout? Let us know!
Postage price: Free to UK and all EU.
£6 to the rest of the world
We will dispatch your order within 1 working day!
For personalised items - processing time is 2 working days.
UK - Royal mail is committing to bring your lovely item to you within 1 – 2 working days. However if there is any delay – we do apologise, sometimes the mighty postman gets really busy.
EU – Royal mail is committing to quick delivery of 3 – 5 working days. Of course mind the bank holidays in your country. There may be some delays in Eastern Europe as the postmen there are more relaxed.
USA/Canada – Royal Mail is committing to deliver your item within 5 – 7 working days.
Rest of the world - Royal Mail is committing to deliver your item within 5 - 8 working days.
Each item has tracking number and can be tracked on Royal Mail website and your local post service provider's website.
Your item will be delivered by your local post service provider.
Keep in mind that delivery timings are only estimates and may vary due to seasonality (Christmas period for example, National holidays, environmental factors etc). Paul Ven cannot take responsibility of delays. Please contact your local post provider if the item is delayed.
Please get in touch with us (use our contact form or firstname.lastname@example.org) if you live anywhere else, so we can provide more information on how Paul Ven can reach you in your country.
Paul Ven accepts most major credit cards such as Visa, MasterCard, Discover, American Express, Maestro or Paypal. All payments are processed through Paypal.
You do not need to register for Paypal in order to make a payment at Paul Ven website.
Your card details are never entered on Paulven.co.uk website and are processed only through secured Paypal merchant service. Paypal uses SSL security certificate to ensure maximum encryption of your details.
We do not store credit card details nor do we share financial details with any 3rd parties
By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
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